News & Resources

News

07.20.2010 - NBT Bank Selects Custom Credit Systems' Collateral Management Software

04.26.2010 - Custom Credit Systems Offering CLXpress™ Webinar

03.22.2010 - CLXpress™ Allows Custom Credit Systems to Expand Market

02.17.2010 - Marc Billanti, Johanna Pugh Join Custom Credit Systems' Sales Team

02.01.2010 - Custom Credit Systems Continues Solid Expansion

07.20.2010 - NBT Bank Selects Custom Credit Systems' Collateral Management Software

Automating loan management processes orchestrates workflow, minimizes compliance issues

RICHARDSON, Texas, July 20, 2010 – Custom Credit Systems (CCS), a provider of integrated, end-to-end, credit processing and maintenance systems for small business and commercial loan processing, announced today that $5.5 billion NBT Bank selected its collateral management module, part of its CustomLender® product suite, to support its supervision of loans throughout their entire cycle.


Norwich, N.Y.–based NBT Bank is fully integrating CCS' robust collateral management module that features an intelligent engine that identifies collateral management needs based on loan specifics. It can then determine the follow-up activities and dates that are required ensuring that no tasks get overlooked. All forms of collateral are included, such as legal documentation, UCCs, insurance and flood determinations. Custom elements can also easily be added using the administration module.


NBT Bank will monitor and direct workflow for loans in all stages: exceptions, document management and tracking in the beginning of a loan, as well as renewals and expirations in their maturity. The bank will also take advantage of automatically generated reminders based on predefined business rules, further promoting consistency and minimizing the risk of oversight.


"Custom Credit Systems' collateral management module will help streamline our loan processes," said Leo Hurst, NBT Bank vice president and manager of loan documentation and collateral control. "The module's highly configurable structure was a good fit for our systems."


"NBT Bank executives understand that local businesses are the lifeblood of their communities and values their loans enough to protect their processes with our collateral management system," said CCS President and CEO Brian Shaw. "Each module of our CustomLender product suite individually and collectively has the power and flexibility to manage any loan from the simplest small business loans to the largest loans to the largest commercial loans. We are pleased that NBT Bank has trusted us to provide a flexible solution that will address their current and future management needs."


About NBT Bank

NBT Bank provides personal banking, asset management and business services. The independent community bank, based in Norwich, N.Y., has 85 offices in upstate New York and one office in Burlington, VT. Pennstar Bank, a division of NBT Bank and based in Scranton, PA., has 37 offices in northeastern Pennsylvania. Norwich, N.Y.-based NBT Bancorp Inc., the parent company of both banks, had assets of $5.5 billion as of March 31, 2010.


For more information, visit the company's website at www.nbtbank.com.

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04.26.2010 - Custom Credit Systems Offering CLXpress™ Webinar

Commercial finance technology provider demos latest application

RICHARDSON, Texas, April 26, 2010 – Custom Credit Systems (CCS), a provider of integrated, end-to-end, credit processing and maintenance systems for small business and commercial loan processing, announced it will host a webinar on May 5 at 1 p.m. CST for companies interested in learning more about CLXpress™, a comprehensive and proven application that will give community and regional banks the robust lending functionality enjoyed by larger financial institutions.


CLXpress™, which was launched earlier this month, is offered preconfigured with multiple components, such as application processing, underwriting, auto decisioning, document preparation, construction lending management and portfolio management in a SaaS/hosted environment or it can be installed on-premise to meet a lender's requirements. This gives banks access to technology that is scalable to fit current needs. And CLXpress™ is based on CCS' CustomLender® product, which is capable of extreme modification through configuration to meet credit product and process needs as a lender grows.


"By showing our clients and other individuals interested in seeing how CLXpress™ operates, we are eliminating fear of a new technology while providing a better understanding of the substantial ROI and risk minimization that can be achieved very quickly," said Brian Shaw, president and CEO of CCS. "CLXpress™ addresses the needs of community and regional banks that want to experience the same benefits that larger banks enjoy."


CLXpress™ was designed based on the proven technology of CCS' CustomLender® product suite. The application was constructed using modern rich Internet application (RIA) technologies, which makes it faster and more efficient for the end user than other software that was merely adapted to the Web. Additionally, great attention to detail was paid to the ease and speed of implementation of the system, which can be installed in as little as 60 to 90 days.

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03.22.2010 - CLXpress™ Allows Custom Credit Systems to Expand Market

Technology offering gives smaller banks access to flexible, configurable architecture

RICHARDSON, Texas, March 22, 2010 – Custom Credit Systems (CCS), a provider of integrated, end-to-end, credit processing and maintenance systems for small business and commercial loan processing, has launched CLXpress™, a configurable and proven application that will give more small and mid-size banks the functionality enjoyed by larger banks.


By offering components such as application processing, underwriting, document preparation and portfolio management in a SaaS/hosted environment, CLXpress™ will give banks access to technology that is scalable to fit current needs and is capable of incremental modification through configuration to meet its needs as it expands. Additionally, CLXpress™ can be easily installed on-premise to meet unique lender requirements.


"Strategic community and semi-regional banks are taking advantage of the market created by economic difficulties experienced within their peer group and making big moves into commercial lending – now CCS can enable them to make strategic lending decisions in a precise, efficient process," said Brian Shaw, president and CEO of CCS. "With CLXpress™, these banks have access to the same technology that powers larger banks, leveling the playing field and supporting potential growth. Our pre-configured application will give banks the option of incrementally expanding from this express platform if and when they need a more complex workflow environment without the pain of installing new software as they grow."


CLXpress™ was designed based on the proven technology of CCS' CustomLender® product suite. The application was constructed using modern rich Internet application (RIA) technologies, which makes it faster and more efficient for the end user than other software that was merely adapted to the Web. Additionally, great attention to detail was paid to the ease and speed of implementation of the system, which can be installed in as little as 60 to 90 days.


BlueLock, an experienced provider of cloud computing and managed IT services, will host CLXpress™ in its state-of-the-art, secure, SAS 70 Type II certified facilities. The company has multiple locations and robust disaster recovery programs to ensure the safety, security and continuous operation of a client's data and software. BlueLock was recently named the 2009 Service Provider of the Year for the Americas by VMware, the global leader in virtualization technology solutions.

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02.17.2010 - Marc Billanti, Johanna Pugh Join Custom Credit Systems' Sales Team
Industry veterans position company for rapid growth, continued expansion to new markets

RICHARDSON, Texas, February 17, 2010 – Custom Credit Systems (CCS), a provider of integrated, end-to-end, credit processing and maintenance systems for small business and commercial loan processing, has added Marc Billanti and Johanna Pugh as vice presidents of sales. Billanti will lead company efforts in the Midwest United States, and Pugh will direct the Southwest and Western regions.


Billanti and Pugh bring a wealth of experience selling enterprise and lending solutions to community and tier-one institutions. They have solid histories of cultivating strong growth in financial services through their positions previously held with Baker Hill Corporation, Fidelity National Information Services Corp. (FIS) and Equifax.


Billanti joins CCS from DST Systems, where he was responsible for annually selling more than $3 million in workflow and business process management solutions to top-tier U.S. financial institutions. As senior sales executive, he managed the majority of banking and large brokerage house prospects and client accounts. Prior to that, Billanti was a national account executive at Baker Hill, an Experian company. There he was responsible for $2.5 million in new revenue annually and established and managed multi-million accounts.


Pugh comes to CCS from FIS where she was a senior sales executive responsible for marketing new lending products to key accounts in her territory. Her pipeline had more than 40 opportunities ranging from $100,000 to $5 million. Pugh began her career at as an inside sales and marketing manager at APPRO Systems, Inc., now part of Equifax Enabling Technologies and within four years was promoted to regional sales manager. She was later named strategic sales manager and secured the largest and most profitable single account in the company's history. Additionally, Pugh was the top sales revenue generator for three consecutive years and was the sales representative with the highest profitability for seven years.


"We have aggressive goals for CCS during the next few years, and the addition of Marc and Johanna is exactly the addition we need to accelerate our steady growth cycle," said CCS President and CEO Brian Shaw. "Both veterans have a proven track-record of facilitating growth among large corporations. That talent and drive, combined with the proven success of CCS' products and services is a winning combination."

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02.01.2010 - Custom Credit Systems Continues Solid Expansion
Increasing new markets, top-tier banks, strategic partnerships all facilitate growth

RICHARDSON, Texas, February 1, 2010 – Custom Credit Systems (CCS), a provider of integrated, end-to-end, credit processing and maintenance systems for small business and commercial loan processing, announced an overall increase in its gross revenues for 2009 over 2008. The gains contribute to the company's average 30 percent year-over-year revenue growth achieved during the last 12 years in spite of a recessionary market.


"The economy forced banks to look for the best business partners available in the market, and last year we helped several banks improve their commercial business processes through our consulting services and CustomLender® software," said CCS President and CEO Brian Shaw. "We saw a strong increase in demand for our credit processing and maintenance systems because banks of all sizes need to manage their new business and portfolios more closely. CCS was founded by bankers for bankers enabling us to offer the solutions financial institutions need to properly manage and expand their commercial lending portfolios."


In 2009, $264 billion U.S. Bank selected CCS' construction budget monitoring module to support its commercial real estate lending, and then one of the nation's largest commercial banks, $67 billion Bank of the West, also choose CCS to handle its loan servicing needs in its syndications business. Additionally, the company expanded its offerings to regional and community banks, enabling mid-tier financial institutions to originate and manage any loan – from the simplest small business loans to the largest commercial loans – in a truly end-to-end process. WSFS Bank and MB Financial Bank also selected additional CCS services and products during 2009.


During 2009, CCS also developed a strategic alliances William James & Associates, a provider of workflow-based solutions for the financial services industry, and Computer Technology Solutions, Inc. (CTS), a provider of information technology services. The partnerships enable CCS to offer CRM systems and quality assurance programs that fully integrate into its flagship CustomLender® application to provide a truly end-to-end process.

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Events & Resources

Events & Webinars

User Conference Richardson, TX August 23 - 24, 2010; webinar August 24, 2010 - More information coming soon!

CustomLender® webinar June 24, 2010 2:00 Eastern - Loan processing efficiency and risk management: How can complex loan environments, processes and products be set up to achieve maximum efficiency while minimizing risks! Request a presentation copy by calling (972) 644-6270 ext. 310 or email our sales team.

Portfolio Management webinar May 20, 2010 2:00 Eastern - Safe Today, Safer Tomorrow! Request a presentation copy by calling (972) 644-6270 ext. 310 or email our sales team.

CLXpress™ preview webinar May 5, 2010 2:00 Eastern - get a sneak peek at the new CCS SaaS hosted product. Request a presentation copy by calling (972) 644-6270 ext. 310 or email our sales team.


Articles

March 2010 - What Commercial Lenders Can Learn from Residential Mortgage Lenders, by Brian Shaw - Some very basic truths, if studied and applied, may keep the commercial real estate industry from a collapse of the same magnitude as the residential mortgage industry, reprinted with the publisher's permission from the Commercial Lending Review, a by-monthly journal published by CCH Incorporated.

February 2010 - ABA Community Banker - A CCS survey of major community banks found that all agreed technology is a major component to help maneuver through current economic challenges.

Case Study

Huntington Bank
Huntington Bank implements CCS' workflow driven application processing module for small business lending. Read more...

Newsletter

Credit and Systems News Spring 2010

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Credit and Systems News Fall 2009

 



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