
Brian Shaw utilizes his eighteen years of banking, and banking systems development to guide CCS from a strategic as well as operational perspective. After graduate school, he was selected as one of a small number of individuals to participate in formal commercial lender training sponsored by his employer, Bank One. He has specialized in commercial lending since his successful completion of this program. Brian’s in-depth knowledge of computer systems prior to his career in banking was quickly put to use providing systems direction as a founding member of Bank One’s Business Banking unit. While at the bank, he was a core team member of several process reengineering initiatives that ultimately became the highly efficient centralized commercial loan approval process still used extensively today. Prior to leaving the bank in late 1997 to join CCS, he served as Bank One’s Business Banking National Technology Manager. His accomplishments at CCS also include the design, construction, and implementation of enterprise level automation solutions to satisfy many commercial lending problems in complex environments such as Wells Fargo, National City, Fifth Third, US Bank, and LaSalle Bank, among others as well as strategically leading and managing average annual growth of 25+%, year over year since joining CCS. Brian joined CCS as Vice President of Operations, was named President and COO of CCS in January of 2000, and was elected CEO in January of 2003. He holds a Bachelors degree in Management from the University of North Texas, and a Masters degree from the University of Texas, Dallas extension.

Joe O’Banion is responsible for overseeing and managing the daily operations of CCS including IT, HR, Accounting and Facilities. Joe brings over twelve years of banking experience where he served in branch management, bank operations, and lending system development. In 1984 after five years at large northwest banks, Joe joined the MCORP team in Houston, TX and participated in the MACTS lending system development. While with the bank’s successor, Bank One, he was also personally involved in the implementation of the first fully operational CCS system “COLTS”. Based on that positive experience, Joe joined CCS in 1992 and put his credit system knowledge to work on the design, development, and support of key accounts like Bank of America, Wells Fargo, Union Bank of California, and many others. His many years at CCS and extensive experience in various areas of lending, operations, branch management, and loan systems support, allowed Joe to lead a team of professionals supporting all client installations with personal attention to detail, resulting in an extremely high customer satisfaction rating. During this period he also accepted increasing company and IT operations responsibilities. Joe is an eight year veteran of the United States Air Force.

As Senior Vice President Sales and Marketing, Steve Ketrow is responsible not only for growing the CCS client base, but also the development of business partners to extend and enhance the product offering. Steve brings 14 years of banking and financial services experience to CCS. Prior to joining CCS in 2005, Steve worked in the consulting field for 7 years with companies such as BenchMark Consulting and BearingPoint. In the consulting field Steve worked with most of the top ten domestic banks, within lending operations, to increase efficiency and effectiveness. Steve’s prior background includes Underwriting, Credit Monitoring and Loan Documentation at Bank One, and as a project manager for BankAtlantic working on various internal projects. Steve joined CCS as the Professional Services Manager, whose focus was to marry the client’s processes and technology, in an effort to stream line lending operations and increase the return on investment. Steve earned his Bachelors degree in Finance from Ball State University, and Masters Degree from the University of Phoenix.

Kevin Taylor is responsible for the support of production CCS applications. He also lends his expertise and experience in providing advanced customization solutions. Kevin has been developing software for more than twenty-five years, the majority of which have been devoted to commercial and consumer lending. Prior to co-founding CCS in 1989, Kevin was one of several key developers responsible for the Pedestal Legal Document Preparation system at Formation Technology. Kevin is the chief architect and lead designer for many of the components and modules that make up the backbone of the CCS technology. Throughout his tenure at CCS, Kevin has been instrumental in the design and development of automated credit solutions for leading institutions such as Bank One, Wells Fargo, Bank of America, Heller Financial, LaSalle Bank and more. Kevin earned a Bachelors degree in Computer Science from Middle Tennessee State University with additional software development training from Microsoft University in Seattle Washington.

As Senior Vice President of Technology, Josh Marcy is responsible for the development of the Custom Lender product and the CCS core technologies. Additionally, his team provides development support for both the Client Services and Implementation Support teams. Josh has been with CCS since 1999. He began his career at JP Morgan Chase (Bank One) in Phoenix, AZ while there he worked with the Small Business Banking group starting out in the credit delivery process (Credit Analysis, Underwriting, Document Prep, and Portfolio Management), ultimately moving into Systems Management. Prior to leaving the bank, Josh worked in the technology group as the System Manager supporting the desktop applications that were used by the loan center. Josh has spent his time at CCS in many different roles. When he joined CCS, he started out as an Application Developer and Analyst, and then progressed to Project Team Lead. As CCS grew and expanded, his responsibilities expanded to ultimately managing both the Product Development and Implementation teams. While in these positions Josh created and enhanced processes for the software delivery and development groups. Additionally, Josh was a key person in development of the Custom Lender application. Josh earned a Bachelors degree in Finance from Arizona State University.

John Hamilton fills a key role on the Senior Executive Team as Senior Vice President and Implementation Service Manager. With fifteen years of Commercial Banking and Technology Experience, John brings real world subject matter expert experience to CCS. He began his career in technology at Lotus Development in Irvine California. After transitioning to commercial banking in the early 1990s, he was a charter member of the centralized commercial lending group at Sanwa Bank California. John was also owner, West Coast Operations Manager, and Chief Credit Officer for CreditPro, LLC, an outsource commercial lending and technology company based in Thousand Oaks, California. He was part of the integration management team for the Union Planters-Regions Bank Merger where he led the Business Banking integration group. John served as Senior Vice President and Credit Risk Director at Countrywide Financial. Most recently, John served on the team at a large financial service software company. At CCS, John is responsible for implementations of the CustomLenderTM system, and sits on the Executive Committee. John received his Bachelors degree from The California State University, at Fullerton
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